Overall customer rating
4.5 / 5
4.5 / 5
Open Ratings Snapshot
rating snapshot (176 reviews)
5 stars
138
4 stars
14
3 stars
7
2 stars
5
1 star
12
Performance
4.5 / 5
4.5 / 5
Value
4 / 5
4 / 5
Quality
4.5 / 5
4.5 / 5
(176)
156of/17689%would recommend to a friendreviewers would recommend this product to a friend.
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Overall customer rating
4.5 / 5
4.5 / 5
Open Ratings Snapshot
rating snapshot (176 reviews)
5 stars
138
4 stars
14
3 stars
7
2 stars
5
1 star
12
Performance
4.5 / 5
4.5 / 5
Value
4 / 5
4 / 5
Quality
4.5 / 5
4.5 / 5
(176)
156of/17689%would recommend to a friendreviewers would recommend this product to a friend.
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Summary of Customer Ratings & Reviews
Overall customer rating
4.5 / 5
4.5 / 5
Open Ratings Snapshot
rating snapshot (176 reviews)
5 stars
138
4 stars
14
3 stars
7
2 stars
5
1 star
12
Performance
4.5 / 5
4.5 / 5
Value
4 / 5
4 / 5
Quality
4.5 / 5
4.5 / 5
(176)
156of/17689%would recommend to a friendreviewers would recommend this product to a friend.
Share this item
Facebook Twitter
ReviewsWhat customers sayreview product
What is relevancy sort?
Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest reviews, pictures and other traits that readers look for in their reviews.
overall
4 / 5
4 / 5
Location: illinois
Gender: Female
Age: 25 - 34
Smell good
Date:May 12, 2012
this is my first time buy body cream from the body shop, I like satsuma body butter is smell good,not greasy and easy to absord on my skin. Love it
Written by a customer while visiting thebodyshop-usa.com
overall
4 / 5
4 / 5
Location: Seattle
good prodcut
Date:May 12, 2012
I love the satsuma line and decided to purchase some of the body butter. While the lotion makes my skin really soft I agree with other reviewers that the smell, although still nice, isn't as good as the rest of the satsuma products.
Written by a customer while visiting thebodyshop-usa.com
overall
1 / 5
1 / 5
Location: Idaho
Gender: Female
Age: 45 - 49
Satsuma...Bring back the original scent.
Date:May 12, 2012
I have been using the Satsuma scent for more years than I can remember. I use the body polish daily then come out of the shower and use the Satsuma body butter every day.
When I ran out of the body butter I was currently using and opened my new one I thought it was rancid. I know I buy them several at a time but I use them so fast I thought that was weird it could go bad so fast, then thought maybe the one I had opened may have gotten buried at some time and it was old. I proceeded to open up three new body butters only to find they all smelled the same.
I decided to call the customer service help line and asked if they had changed the formula on their Satsuma. I was told yes they had changed the formula. My question is WHY would you change the formula on the most popular scent that you have?
I would encourage you to bring back the old formula I do not want to have to find a new body scent!!
I do love the product and always have but the scent is so unappealing that I will need to find something else.
Written by a customer while visiting thebodyshop-usa.com
overall
5 / 5
5 / 5
Location: New Jersey
Gender: Female
Age: 25 - 34
Yummy Scent, Performs Wonderfully!
Date:May 12, 2012
This is my "go-to" body butter - I love the scent, texture and performance of it. It provides excellent moisture to my skin without being heavy or greasy, and it absorbs quickly. A little goes a long way, and faithful use after a shower does wonders for the drier areas of my skin like my elbows and feet. I love this stuff, and it will always be a faithful user!
Written by a customer while visiting thebodyshop-usa.com
  • 2026-06-09 T15:28:27.642-05:00
  • bvseo_pps, prod_bvrr, vn_prr_5.6
  • cp-10, bvpage2n
  • co_hasreviews, tv_176, tr_176
  • loc_en_US, sid_BCF28AA2-23AB-4832-A776-F84B2B936ED2, prod, sort_default
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