Overall customer rating
4.5 / 5
4.5 / 5
Open Ratings Snapshot
rating snapshot (72 reviews)
5 stars
55
4 stars
8
3 stars
2
2 stars
3
1 star
4
Performance
4.4 / 5
4.4 / 5
Value
4.1 / 5
4.1 / 5
Quality
4.2 / 5
4.2 / 5
(72)
63of/7288%would recommend to a friendreviewers would recommend this product to a friend.
Overall customer rating
4.5 / 5
4.5 / 5
Open Ratings Snapshot
rating snapshot (72 reviews)
5 stars
55
4 stars
8
3 stars
2
2 stars
3
1 star
4
Performance
4.4 / 5
4.4 / 5
Value
4.1 / 5
4.1 / 5
Quality
4.2 / 5
4.2 / 5
(72)
63of/7288%would recommend to a friendreviewers would recommend this product to a friend.
Summary of Customer Ratings & Reviews
Overall customer rating
4.5 / 5
4.5 / 5
Open Ratings Snapshot
rating snapshot (72 reviews)
5 stars
55
4 stars
8
3 stars
2
2 stars
3
1 star
4
Performance
4.4 / 5
4.4 / 5
Value
4.1 / 5
4.1 / 5
Quality
4.2 / 5
4.2 / 5
(72)
63of/7288%would recommend to a friendreviewers would recommend this product to a friend.
ReviewsWhat customers sayreview product
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overall
1 / 5
1 / 5
Location: Pittsburgh
Gender: Female
Age: 25 - 34
SkinTone: Light
Eye color: Green
Frequency: Daily
Total Disappointment!
Date:June 30, 2014
I have been buying this product for YEARS! I usually stock up because I use it daily and would rather not go to the mall just for face wash... I purchased 2 bottles last week and What The Heck happened to this product? It is terrible now! It is runny when it used to be thicker. It used to come out of the bottle almost like soft serve ice cream, now it just runs out of the bottle and runs down your hand. It's way more bubbly than it used to be, and that is not how I want an exfoliating wash. Lastly, WHERE DID THE EXFOLIATING PART GO?!?! This is called scrub... it is not scrub at all! And when it was, it used to be all natural, now it's beads... What?! No!!! No! No! Please bring back the old scrub that was actually a scrub and get rid of this "wash!"
Written by a customer while visiting thebodyshop-usa.com
overall
1 / 5
1 / 5
Location: Greensboro, NC
What happened to the old scrub??
Date:June 24, 2014
I am FURIOUS to find that the classic Tea Tree Blackhead Exfoliating scrub has been changed! Those of us who have been loyal to The Body Shop counted on having a few environmentally-sound products to choose from, and now you've removed the natural stuff from the scrub and replaced it with polyethylene beads. Seriously?? I'm glad I had stocked-up on the original formulation a year ago, but I'm so upset that I now have to find a different product that is both effective and ethical.
Written by a customer while visiting thebodyshop-usa.com
overall
4 / 5
4 / 5
Location: Scarsdale
Gender: Female
Works Well
Date:June 14, 2014
My face tends to get a little flaky after a shower, so I use this scrub and it works pretty darn well to get rid of all of the excess. I dont use it often, though, so I cant describe any of its acne-reducing miracles. The second time I used it, though, my face really dried out. I used a little moisturizer though and it turned out right as rain.
It smells super fresh too. The scent is strong when it's right out of the bottle but it tones down once you wash the scrub off. That's another thing...when I'm in a hurry it's a little hard to get off without completely dousing myself. It's not a big deal though. I've tried other scrubs and the grains were always a bit rough, but this one is just perfect! Overall the product is pretty good.
Written by a customer while visiting thebodyshop-usa.com
overall
5 / 5
5 / 5
Location: Woodbridge
Gender: Female
Age: 25 - 34
SkinTone: Fair
SkinType: Combination
SkinConcern: Blemishes
Frequency: Daily
Best Face Product I've Ever Used
Date:May 6, 2014
I don't normally write reviews online, but I HAD to for this products. Within one use, I wanted to shout from the rooftops how much I loved it!
My skin is horrible. I have had deep blackheads all over my nose and chin for as long as I can remember, and if I go to bed without thoroughly washing my face, I'll wake up with three new pimples the next day. It's also very sensitive and prone to redness, so finding something that worked to treat everything was tough.
I happened into the Body Shop during a storewide sale and bought half of the Tea Tree based line. After using this scrub ONE TIME, I ran out of the bathroom screaming "Look at my nose!!!!!!" My pores were smaller, my blackheads were less noticeable, my skin wasn't beet red, and it felt cool and tingly. When I went to get a facial a few weeks later, the esthetician told me I had beautiful skin!
Nothing I have ever tried, from drugstore brand to designer and clinical brand skin care has worked as well as this has. I can't recommend it enough.
Written by a customer while visiting thebodyshop-usa.com
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